Privacy Policy – Khurshid Book Store

Last updated: 31 December 2025

This Privacy Policy explains how Khurshid Book Store (“we,” “us,” “our”) collects, uses, and protects your information when you visit khurshidbookstore.com or place an order with us. By using our website, you agree to the practices described here.

1) Information We Collect

We may collect the following information when you use our website:

Personal details: Name, phone number, email address (if provided).
Delivery details: Shipping address, city, and any delivery instructions.
Order information: Items purchased, order history, and order notes.
Technical data: IP address, browser type, device information, and website activity (via cookies/analytics).

2) How We Use Your Information

We use your information to:

Process and deliver your orders across Pakistan.
Confirm orders and contact you for delivery coordination.
Provide customer support and handle returns/exchanges.
Improve our website, products, and user experience.
Prevent fraud, misuse, and unauthorized activity.

3) Cash on Delivery (COD)

Since we offer Cash on Delivery (COD), we may use your phone number and address to verify your order, confirm delivery, and coordinate with courier partners.

4) Sharing Your Information

We do not sell your personal information. We may share limited information only when necessary:

Courier & delivery partners: Name, phone number, and delivery address to deliver your order.
Service providers: Website/hosting/analytics providers that help us operate the site.
Legal requirements: If required by law, regulation, or official request.

5) Cookies & Tracking

Our website may use cookies to improve your browsing experience, remember preferences, and understand how users interact with the site. You can disable cookies from your browser settings, but some website features may not work properly.

6) Data Security

We take reasonable steps to protect your data from unauthorized access, alteration, or disclosure. However, no online method is 100% secure, so we cannot guarantee complete security.

7) Data Retention

We keep your information only as long as needed to fulfill orders, provide support, maintain business records, and meet legal requirements.

8) Your Rights & Choices

You can contact us to:

Request access to the personal data we have about you.
Ask us to correct inaccurate information.
Request deletion of your data (where legally allowed and operationally possible).

9) Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing any personal information.

10) Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will remove it.